Customer Support

expecco – Update Service & Support Version Premium Advanced Basic Updates/Year 2 2 2 Response Time Sev. 1 Problems 8 h 16 h 24 h Response Time Sev. 2 Problems 12 h 24 h 48 h Response Time Sev. 3 Problems 24 h 36 h 72 h Coverage Times Mo – FrOutside general Business HoursWeekend […]