expecco ALM as a customer portal
expecco ALM is a powerful, web-based test and resource management tool.
We at eXept also use it as a customer portal.
Our customers receive free access to our customer portal in expecco ALM. Here, they can ask questions about our products and report errors. All relevant information, such as your license files, download links, etc., is also stored there. Your support points are also managed in expecco ALM, giving you an overview of the current status at all times.
Errors are classified by our team as product or customer errors, prioritized, and processed accordingly. All your colleagues can be added to your expecco ALM group so that you have a shared view of questions and answers.
expecco ALM – the stress-free way to quality management
Manage and automate all test runs and resources in one place – with expecco ALM as an integral part of AIDYMO.
For comprehensive quality management: requirements, tests, resources, errors, and projects are centrally recorded and managed in a linked manner by our web-based tool. expecco ALM accompanies and supports you throughout the entire product development cycle, making it an ideal complement to test automation and development with expecco. All important information is always presented at a glance. This gives you an optimal visualization of your test results and an overview of the project progress at all times.
Automated resource management
Our web-based tool optimizes test execution based on available resources and distributes tasks according to the available test machines and personnel. expecco ALM monitors the use of test computers and devices and automatically ensures that as many tests as possible run simultaneously without interfering with each other. The test process is constantly monitored and the results are then archived. The planning and control of your test runs is clearly displayed and compliance with deadlines, material, and cost targets is monitored.
expecco ALM as a customer portal
As a customer, you receive free access to expecco ALM. There you can ask specific questions about our products and report errors. At the same time, expecco ALM is used to manage your license files and support points.
A win-win situation for everyone involved
Product manager, project manager, test manager, tester.
Within expecco ALM, a flexible role model ensures that all participants have an individual view of the project. Product managers receive a detailed overview of the project planning with all requirements, enabling them to monitor the development process and assign tasks within the team. Trends and risks are identified early on and can thus be easily assessed and avoided. The operational planning and control of a project is clearly presented for project managers. Here, compliance with material, schedule, and cost targets is monitored during project implementation. Required resources or personnel and equipment bottlenecks become visible early on in the occupancy plan. For test managers, the planning and execution of tests is significantly supported, and the optimal use of personnel and equipment is facilitated. The protocols and test evidence created by testers are stored in versions and automatically forwarded to all parties involved. All parameters relevant to the test, such as test data, equipment, and personnel, are logged and stored in a database.
Our innovation – your benefit:
- Overview of available resources
- Optimal utilization of test systems
- Precise definition of execution sequence
- Evaluability of test progress
- Early detection of bottlenecks
- Automatic updates when availability changes
- Clear planning, assignment, and tracking
- Individual workflow
- Flexible role and rights concept
- Cost planning and overview
- End-to-end: from planning to delivery
- Individual input masks
- Scrum/Kanban overview
- Can be combined with other QM tools